About the Role
We are looking for an organized salon receptionist to provide customer and administrative support for our company. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with sales and marketing
To ensure success as a salon receptionist, you should possess excellent organizational and marketing skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service and support
• Greeting and welcoming customers in a friendly and professional manner.
• Tending to customers needs, inquiries, and complaints.
• Informing hairdressers and beauticians about customer appointments and requirements.
• Managing phone calls, processing bookings and cancelations, and managing appointment schedules.
• Ensuring that the customer and receptionist area is clean and professional.
• Assisting with marketing and sales by providing customers with information on promotions and product knowledge and services.
• Processing transactions and issuing receipts.
• Performing administrative tasks such as filling, updating records, and logging transactions.
High school diploma or relevant work experience
Ability to maintain a positive attitude
Excellent communication skills
About the Company
The Cutting Edge Salon is dedicated to service and value. Our licensed specialists sincerely enjoy what we do and it is reflected in the smiles and repeat business of our clients. We promise individual attention and great value for all of our customers. The Cutting Edge Salon’s stylists are highly skilled at their craft and stay on top of the industry’s latest techniques and newest hairstyles and trends. With more than 20 years’ experience behind us, you can be assured of the highest level of service and the best quality products available. We promise our creative talent to rival any Waco, Texas salon. When you visit The Cutting Edge Salon you will feel a welcoming and relaxed environment and a completely tailored approach to your particular need.